Help centre
Frequently asked questions
Tourism suppliers
Supplier questions
Connecting tourism products, rates and availability to more online channels.
Do I need a booking system?
Usually TXGB works through a connected booking system. If you do not have one, TXGB can help you understand available options.
Will I have to manage another system?
The goal is to reduce manual management by using your booking system as the source of product, rates and availability.
Can I keep personal contact with customers?
Yes. The customer remains your customer, with booking and customer information flowing according to the relevant channel and payment model.
What size business is TXGB designed for?
TXGB is designed for tourism suppliers of different sizes across accommodation, activities, attractions, events and experiences.
Destinations
Destination questions
Activating destination assets, local supply and measurable visitor journeys.
Does this replace our existing CMS?
No. TXGB can work alongside your existing destination website or CMS by powering bookable pathways, widgets, APIs and destination-specific booking pages.
How much does it cost operators?
Commercial models can vary by destination. TXGB is designed to support flexible destination packages and supplier pathways.
Is TXGB an OTA (Online Travel Agent)?
No. TXGB is a neutral B2B exchange connecting suppliers, destinations, distributors and booking systems.
Distributors
Distributor questions
Accessing British tourism inventory through flexible technical and commercial models.
What inventory can distributors access through TXGB?
TXGB provides a pathway to British tourism suppliers across accommodation, tours, attractions, events and experiences.
How can a distributor connect to TXGB?
Connection options include a direct API, white-label booking pages, an on-account or agent model, and campaign or destination-led distribution.
Does TXGB support different commercial models?
Yes. TXGB supports flexible commercial arrangements, including net, gross and commission-based models, depending on the distributor agreement.
Booking systems
Booking System questions
Connecting operator customers to destination, distributor and trade channels.
What does a TXGB integration offer booking-system customers?
A TXGB integration can give operator customers access to broader destination, distributor and trade channels through Great Britain’s national tourism exchange.
How is product availability kept current?
Connected systems can exchange live product, pricing and availability updates so booking data remains accurate across the network.
Why connect once through TXGB?
A single TXGB integration can reduce the need to manage separate technical connections for each participating distribution relationship.
Ready to find your TXGB pathway?
Talk with the team about suppliers, destinations, distribution or booking system integration.